Customer Feedback
We regularly receive feedback from delighted customers. Here is a small selection of genuine comments that we have recently received.
The only way we can maintain our high standing as a company is by listening to our customers and what they have to say about the service we provide. To this end we appreciate any and all feedback you may have, even those rare cases where it may be negative. We often publish your comments as customer testimonials so your opinion truly matters!
"Thanks mobiles.co.uk, recieved my new mobile and laptop this morning, everything works brilliant, you kept me informed every step of the way with my order, thank you so much!"
LE, Hull, 09/03/10
"Thank you for all your help and support. I sincerely appreciate it, dealing with you has been a pleasure.
Thus, I am going through your current offers in order to continue this professional relationship!!"
PS, UK, 25/02/10
"I ordered a Nokia N900 phone for my daughter. I placed the order after seven o’clock on a Thursday evening and it arrived first thing on Saturday morning, brilliant service and the best tariff I could find on the net too. I’m well pleased with Mobiles.co.uk!!!"
PH, Stockton-on-Tees, 09/02/10
"Please may I take this opportunity to say that this is the second phone I have bought from you, and I think your deals and service are absolutely brilliant! I would recommend you to anybody.
"
AL, London, 22/01/10
"Ordered a Samsung Jet on O2 for my daughter for Christmas. Delighted with prompt delivery and easy to understand instructions for cancelling insurance and gadget cover. Best deal around and what made us decide to definately use mobiles.co.uk is, they are part of Carphone Warehouse and any repairs to the phone will be dealt with by my local Carphone Warehouse shop. Asked for similar deal in the Carphone Warehouse shop but they could not match the internet deal. Just waiting on our £90 cashback cheque to arrive hopefully soon!! Daughter is delighted with her phone. Thank you Mobiles.co.uk!"
PL, UK, 07/01/10
"Thank you to all your teams for a very efficient service. The phone i ordered is a christmas present, but in the new year I'll be upgrading my own phone and am bookmarking your site as it is the only phone store i'll be using! Once again, Thank you!!"
PW, York, 16/12/09
"Hi, just wanted to say thank you for your fast service! I'm not normally one to do internet shopping but tried it yesterday and the phone arrived here today, ive not had a good look as yet because the phone is a gift for my son and he was around but looks great from what i have seen. Thanks Again!!
"
JB, London, 14/12/09
"I found this website by chance and ordered a Nokia 5800. I Placed my order on wednesday night and by friday morning i had phone plus the gift! I am very happy with phone and I would recomend this site to everyone as i havent found any problems with it"
SC, Scotland, 07/12/09
"I would like to take this opportunity to thank the Mobiles.co.uk team for your brilliant service - very easy to buy a phone, send off cashback applications (which are then acknowledged) and now dealing promptly with minor issues."
AS, Middlesex, 30/11/09
"Just wanted to share my experience of Mobiles.co.uk, I placed an order today 26/11/09 and unfortunately the free gift I had selected was out of stock which was not a dig deal as there are so many to choose from. My comment relates to the Sales/Customer service team who I called to get the order changed with a different free gift, what a pleasure it was to deal with your team; the phone was answered within a few seconds by a person (not the norm in todays automated marketplace) and the response I got was excellent, polite, courteous, helpful and knowledgeable. Hats off to you, as a first time Customer, I will definitely be recommending Mobiles.co.uk!!"
PG, South Yorkshire, 26/11/09
"I've always liked Sony Ericsson phones but considered others before deciding on the Satio, and always kept coming back to mobiles.co.uk as they always have the best deals, biggest choice, information and reviews on most phones. I would definetly recommend the phone and the site again!"
SH, Manchester, 05/11/09
"THANK YOU!!!!!! I can't say how pleased and impressed I am with every encounter with your company. I have always been kept up to date of delays, emails are acknowledged quickly and professionally and more importantly any questions or queries have been answered or resolved with a very personal response and in a very impressive manner.
Please be assured I will not hesitate to use your company again and will certainly recommend you to all i know.
Thank you again."
AP, UK, 19/10/09
"A great stylish phone! Im also very impressed with the deal I had from mobiles.co.uk, excellent service! I would highly recommend! :-)"
LY, Cornwall, 01/10/09
"Excellent service from mobiles.co.uk - I LOVE this phone!! For a "newbie" to touch screen phones, it is exceptionally easy to use. The camera is excellent, although photos in darker places could be a bit better!"
SB, Nottingham, 30/09/09
"Thank you moblies.co.uk The service I received has been brilliant!"
IH, Middlesex, 29/09/09
"I received my phone today as promised, next day delivery."
KV, Bournemouth, 26/09/09
"I'm very pleased with mobiles.co.uk services, everything is quick and easy."
JH, Shropshire, 16/09/09
"First of all I'd just like to mention that I ordered my phone from mobiles.co.uk and by 0900 the next morning it was in my hand and I was playing with it. Excellent service."
CB, Yorkshire, 15/09/09
"Mobiles.co.uk provided excellent service. Rapid delivery and responded quickly to any questions I had."
JH, Wales, 09/09/09
"Great Service again! This is the second purchase I have made from mobiles.co.uk and I am recommending them to all my family and friends.
Thanks mobiles.co.uk keep up the good work."
JS, Co. Antrim, 08/09/09
"Thanks to mobiles.co.uk! Ordered the phone on Tuesday, needless to say it came on Wednesday and I'm massively happy with it!"
VB, Essex, 07/09/09
If you have something to say then please do let us know.
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